Privacy Policy


At Medimex Singapore, we prioritize your privacy and aim to maintain a strong relationship with you. Thus, we are committed to handling your personal data with the utmost responsibility. This Privacy Policy outlines our policies regarding the collection, use, and disclosure of your data. We collect your data through our Websites, Social Media Pages, HTML-formatted email messages, as well as in online and offline interactions. Additionally, this policy covers data collection for our Professional Services, aimed at dental, medical and veterinary professionals, students, and healthcare experts. We refer to all of these as our Services. At Medimex Singapore, we value your trust and remain committed to protecting your privacy in every way we can.


We would like to inform you that we, alongside our service providers, collect Personal Data in various ways, as detailed below:

Through the Services:
We collect Personal Data through the Services when you sign up for a newsletter, register an account, create a profile, redeem a free gift/sample, participate in a contest/research, or make a purchase.

We collect Personal Data from you online/offline when you contact Medimex Singapore with any inquiry, visit our booth at a tradeshow or event, participate in our programs or activities, or provide data at industry events. Additionally, we collect Personal Data when you participate in offline contests, promotions, research, or other similar activities.

From Other Sources:
We receive your Personal Data from publicly available databases and sources, data companies, joint marketing partners, third parties who report adverse events regarding a product to us, and data available through public channels allowed by law, such as user-generated content, blogs, postings, etc.

If you connect your social media account to any account offered by us, you will share certain Personal Data from your social media account with us.

Please note, in many instances, we need to collect Personal Data to provide requested Services to you. If you do not provide us with the requested Personal Data, we may not be able to provide the Services. If you provide us with Personal Data relating to other people, you represent that you have the authority to do so and to permit us to use the Personal Data in accordance with this Privacy Policy. Thank you for your understanding and cooperation.


We are pleased to inform you that we disclose Personal Data:

  • To our subsidiaries and affiliates for the purposes described in this Privacy Policy.
  • To our third-party service providers, to facilitate services they provide to us.
    • These may include providers of services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services.
  • To third parties, to permit them to send you marketing communications, consistent with your choices.
  • To third-party sponsors of contests, and similar promotions, consistent with your choices.
  • In connection with providing our Professional Services, to other companies with which we collaborate regarding particular products or services.
    • These may include our co-promotion partners for products that we jointly develop and/or market.

We would also like to apprise you that by using the Services, you may elect to disclose Personal Data as follows:

  • You may reveal Personal Data on message boards, chat rooms, profile pages, and other sites where you can submit data and content (including, but not limited to, our Social Media Pages). Please keep in mind that any Personal Data you upload or disclose through these services becomes public and may be viewed by other users and the general public.
  • Personal Data may also be disclosed through your social sharing activity. When you link your Services account to your social media account, you may share data with your social media account’s friends, other users, and your social media account provider. By doing so, you permit us to support data exchange and acknowledge that the usage of shared data will have consequences. policy.


We would like to emphasize the importance of the security and privacy of the Personal Data entrusted to us. It is our utmost priority to uphold the confidentiality and integrity of your information.

However, we acknowledge the limitations of technology, and while we ensure our utmost efforts to provide a secure system, there may be circumstances beyond our control that could potentially compromise the confidentiality of your information.

We kindly urge you to immediately contact Medimex Singapore should you have reasonable suspicion of any breach or unauthorized access to your data.


We understand the importance of privacy and are committed to providing you with choices regarding the use and disclosure of your Personal Data. We are pleased to give you the option to opt-out of the use of your Personal Data for marketing purposes.

You are at liberty to opt-out of receiving electronic communications from us, including marketing-related emails, texts, or SMS messages by following the instructions provided in each message or by contacting Medimex Singapore. Moreover, you can opt-out of receiving marketing communications related to our professional services by providing your name and address when making a request to Medimex Singapore.

In addition, we acknowledge your right to restrict the sharing of your Personal Data with subsidiaries, affiliates, or unaffiliated third parties for direct marketing purposes. You can make these opt-out requests by contacting Medimex Singapore.

Please note that we may need to retain your data for record-keeping purposes and to complete any transactions that you started. However, we will do our utmost to comply with your request as quickly as feasible while adhering to applicable laws.

If you wish to review, correct, update, restrict, or delete Personal Data that you previously provided or to object to data processing, please do not hesitate to contact us. We may need to verify your identity before implementing any request for your protection.